Return Policy
At vhanmhd,
returns are easy! We strive to offer the best shopping experience, including
fast and hassle-free returns. Please contact
Customer Service to process your
return.
Do I need to send products all the way to China?
European
customers can return their products to our European warehouse, US customers can
arrange a pickup by UPS at the specified address. Customers from other
countries will need to send their products to our warehouse in China.
The products are fine, but I changed my mind
Products
with no quality-related issues can be returned within 30 days of receiving your
order. For details on the return policy, please choose the region where the
order was delivered: European Union or United States and
rest of the world.
Any product
that has been used does not qualify for a return. Returned items must be
unused, with original tags and packaging.
Products with quality problems
We
guarantee all of our products against material and workmanship defects within
30 days of receiving your order. If a defect arises and a valid claim is
received by Customer Service within 30 days, we can offer you an exchange,
repair service, or new components for replacement. We will be responsible for
all shipping fees.